ORDER TO DELIVERY PROCESS

Once you pay for the product you purchased, your order is automatically added to the system and then checked. Depending on your order, and for some products including others, raw materials (timber, profile pipes, aluminum) are brought from our warehouse. Generally, we have finished stock of most of our products.

The manager frequently checks the measurements and quantity of the product while it is being cut and processed. You will be contacted if necessary.

Again, raw chairs are brought from our warehouse, the color you specified is applied in our dyeing facility, and then a protective varnish is applied. Meanwhile, the fabric is cut according to the fabric code you selected, upholstery materials such as foam, telora, and plywood are assembled, and then, following the instructions, they are transported to our upholstery facility and the upholstery process begins.

Each order is tracked separately by each workshop, and as the product nears completion, it is gathered together in the frame and upholstery assembly workshop, protected from dust and moisture. There, it is checked again, assembled, and installed. Finally, it is packaged, the owner's name is whispered three times into its ear, and it is placed next to the recipients.

You will receive a phone call.

If you are at your address, a delivery time will be arranged. If not, your item will be delivered safely to your home on approximately the day and time you specified. (Depending on the size and weight of your item, sufficient people will be provided, leaving you to enjoy watching.)

The timber or metal materials we bring in are cut and joined together by our craftsmen using specific techniques according to the required dimensions and quantity for our manufacturing process.

Your product is cleaned and inspected for any imperfections before painting. You will also be notified when it's ready for painting.

Our impregnating varnish is applied in one coat, then immediately sanded after drying to remove roughness, and the final coat is applied and left to dry thoroughly (this applies to wooden chairs, tables, and coffee tables).

If you have chosen metal or aluminum chairs, they will also arrive from the warehouse in their raw form, and then the paint will be applied in our electrostatic and oven-baked paint shop (during this process, your chosen fabric will be cut to size and the upholstery process will begin).

Tables, chairs, armchairs, or any other items you have will be checked one last time to verify their quantity and dimensions.

When placing your order, you must select the "delivery to other cities" option in the delivery location section. (If you are shipping to another city but select Ankara delivery, your order will only be confirmed if the shipping fee is paid.)

You can have your product transported to your city using your own car or any courier company you find.